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Patients’ Rights & Patients’ Responsibilities

Patients’ Rights

  • Right to be respected for any special preference, spiritual and cultural needs.
  • Right to be respected for any special preference, spiritual and cultural needs.
  • Right to be respected for personal dignity and privacy during the examination, procedures and treatment.
  • Right to be protected from physical abuse or neglect.
  • Right to seek informed consent before transfusion of initiation of any research protocol and other invasive / high risk  procedure / treatment.
  • Right to complain and to seek information on how to voice a complaint.
  • Right to have information on the expected cost of the treatment.
  • Right to access his/her clinical record.
  • Right to have confidentially.
  • Right to refuse the treatment.
  • Right to be informed of plan of care, progress and information on his/her health care needs.
  • Right to know the identity of individuals providing service.
  • Right to have an interpreter in case you don’t understand the medium of communication.
  • Patient has the right to seek a second opinion on his/her medical conditions.

Patients’ Responsibilities

  • To provide complete and accurate information about your health , including present condition, past illnesses , hospitalization ,
  • To provide complete and accurate information about your health , including present condition, past illnesses , hospitalization ,       medications , natural products and vitamins , and any other matters that pertains to your health.
  • To provide complete and accurate information including full name, address and other information.
  • To ask questions when you don’t understand what the doctor or other member of the health care team tells about diagnosis  or treatment. You should also inform the doctor if you anticipate in following prescribed treatment or considering alternative therapies.
  • Abide by all hospital rules and regulations :

– Comply with the non-smoking policy

– Comply with the visitor policies to ensure the rights and comfort of all the patients.

– Be considerate of noise levels, privacy and safety, weapons are prohibited on premises.

– Treat hospital staff, other patients and visitors with courtesy and respect.

  • To provide complete and accurate information for insurance claims and work with hospital and  physician billing offices to make payment arrangements.
  • To communicate with the health care provider if your condition worsens or don’t follow the expected course.
  • To pay for services billed for in a timely manner as per the hospital policies.
  • To respect that some other patient medical condition may be more urgent than yours and accept that your doctor may need to attend  them first.
  • To follow the prescribed treatment plan and carefully comply with the instructions given.
  • To accept the measures taken by the hospital to ensure persona privacy and confidentially of medical records.
  • Not to take any medication without the knowledge of doctor and healthcare p rofessionals.
  • To take care of your belongings.